Live Events, Exhibitions & Arts Classes in SW London
Essential Information for Visitors
The LAC > Essential Information for Visitors
Changes to help everyone stay safe
As we slowly begin to reopen and welcome our community back, our priority is the health and wellbeing of our visitors and staff, so we’ve introduced a number of measures across the building to help everyone remain safe when they visit the Landmark.
Covid-19 security
We’re following all official guidance to make sure the building is Covid secure – and are happy to say we passed our “Staying COVID19 Secure in 2020” inspection in early July.
The new measures
We have put in place:
- timed entry tickets for our exhibitions – this reduces the number of visitors at any one time, giving everyone ample space
- public hand sanitiser point at the entrance
- clear signage to guide visitors safely around the Landmark
- one-way system around the building to ensure social distancing
- regular and thorough cleaning of door handles, rails, surfaces, toilets and other areas.
Your visit
Timing your arrival
When you arrive you may be asked to join a short queue before entering. We therefore recommend you arrive as close to your timeslot as possible to avoid having to queue for too long.
Entry will only be via our main entrance (top image on About the LAC, and the first photo in the photo gallery ).
Tickets
You must book in advance and will receive an e-ticket to present on your phone (this doesn't have to be printed) and you'll need to show this when you arrive.
Asking for help
Our friendly staff and volunteers will be available to answer any questions you may have and help you during your visit, but please respect the social distance guidelines when approaching anyone whilst visiting the centre.
During your visit
We want you to feel confident and have the best experience when you visit, so we ask you to please:
- follow our one-way system round the Centre
- maintain a safe distance between staff and other visitors
- if you are visiting with children, please ensure they are supervised at all times and stay with you
- personal protective equipment (PPE) has been made available to our staff and we encourage visitors to wear their own face covering, but it is not mandatory
- if you or anyone in your household is unwell within 14 days of your visit, please stay at home and follow the Public Health England advice.
Finally…
We look forward to welcoming you to the Landmark soon!
Contact Us…
- Telephone: 020 8977 7558
- Email: LAC Office
- Or contact specific staff member.
Opening Hours
- An event or class / workshop: see its listing in Events or Classes & workshops.
- The Centre & gift shop: open to general visitors… Monday – Friday Closed
- Box Office: see under How to Book.
Wheelchair Users
- Accessible events & classes: marked with the wheelchair symbol.
- For advice on parking: please telephone LAC Office in advance
Hearing Assistance
- Main hall: an induction loop is installed.
Food and Drink
- Café / bar: open for most events; check event listing. For our fairs caterer Enjoy! operates the café, serving tasty home-made food as Enjoy!@The Landmark. What's available at the bar / café.
- Pre-show supper: available for events marked supper. See event listing for menu and booking deadline. Catering by Enjoy!.
Our Address
Landmark Arts Centre Ferry Road Teddington TW11 9NN United Kingdom
(in South West London, between Twickenham, Richmond, and Kingston-upon-Thames).
More…
Locate on Google Maps or on Bing Maps.
Travel Options
- Train: Waterloo to Teddington (approx. 35 minutes), then just over 10 minutes' signposted walk
- Bus: R68, 281, 285 all stop outside the Centre (‘Teddington Lock’): Stop M across the road, Stop U on the same side, or Stop Y nearby on Kingston Road. Also, 33 via Waldegrave Road, Stop A or Stop B opposite (both ‘Teddington Library’). Bus spider maps.
- Tube: District line to Richmond and then bus R68 (above)
- Cycle: on-site parking for up to 12 bicycles
- Car: no parking on site but free parking in surrounding streets.
How to Book…
- Online: where indicated.
- In person or by phone: Box Office open… Monday – Friday Closed …and from 1pm on the day of weekend performances.Closed Telephone bookings (card only): 020 8977 7558.
- By post: state the event and number of tickets required and enclose an SAE and cheque payable to ‘Landmark Arts Centre’ to our address.
Please note…
- Booking fees: if you wish to have your tickets posted and haven’t supplied an SAE, a 50p postage fee applies.
- Refund & Exchange Policy: no refund of tickets or class bookings will be made unless the event or class is full and we are able to re-sell your ticket/class place, in which case an admin fee of £1 will be deducted from the amount refunded.
Concessions, Offers…
- Concessions: available to LAC Members and others as noted for the event, workshop or class.
- Gift vouchers Looking for a gift? Why not buy them Landmark Gift Vouchers! £5, £10 and £20 vouchers are available and can be used for concert tickets, workshops and courses.
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